AWS Amazon Virtual Private Cloud (Sao Paulo) Status

Service is operating normally: [RESOLVED] VPN impact in SA-EAST-1

Between 4:11PM PST and 6:43PM PST, we experienced network connectivity issues affecting one of our redundant VPN gateway devices in the SA-EAST-1 Region. Each VPN Connection is provisioned as a pair of redundant VPN tunnels to provide customers with the ability to setup two separate VPN tunnels to redundant VPN devices. Some customers may have seen one of the two redundant tunnels as unavailable during this time. The issue has been resolved and the service is operating normally.

Last Update: A few months ago

Service is operating normally: [RESOLVED] VPN impact in SA-EAST-1

Between 4:11PM PST and 6:43PM PST, we experienced network connectivity issues affecting one of our redundant VPN gateway devices in the SA-EAST-1 Region. Each VPN Connection is provisioned as a pair of redundant VPN tunnels to provide customers with the ability to setup two separate VPN tunnels to redundant VPN devices. Some customers may have seen one of the two redundant tunnels as unavailable during this time. The issue has been resolved and the service is operating normally.

Last Update: A few months ago

Service is operating normally: [RESOLVED] VPN Tunnel connectivity

Between 10:36 AM and 12:45 PM PST, we experienced elevated packet loss and latency for some VPN tunnels in the SA-EAST-1 Region. This issue has been resolved and the service is operating normally.

Last Update: A few months ago

Service is operating normally: [RESOLVED] VPN Tunnel connectivity

Between 10:36 AM and 12:45 PM PST, we experienced elevated packet loss and latency for some VPN tunnels in the SA-EAST-1 Region. This issue has been resolved and the service is operating normally.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We have applied a corrective action for the elevated packet loss and latency. The impact is now reduced and we are continuing to monitor.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We have applied a corrective action for the elevated packet loss and latency. The impact is now reduced and we are continuing to monitor.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We have applied a corrective action for the elevated packet loss and latency. The impact is now reduced and we are continuing to monitor.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We have applied a corrective action for the elevated packet loss and latency. The impact is now reduced and we are continuing to monitor.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We can confirm that some VPN tunnels are experiencing intermittent elevated packet loss and latency in the SA-EAST-1 Region.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We can confirm that some VPN tunnels are experiencing intermittent elevated packet loss and latency in the SA-EAST-1 Region.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We are investigating elevated packet loss and latency for VPN tunnels in the SA-EAST-1 Region.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We are investigating elevated packet loss and latency for VPN tunnels in the SA-EAST-1 Region.

Last Update: A few months ago

Informational message: VPN Tunnel connectivity

We are investigating elevated packet loss and latency for VPN tunnels in the SA-EAST-1 Region.

Last Update: A few months ago

Service is operating normally: VPN Connectivity

Between 12/17 10:32PM and 12/18 2:12AM PST we experienced connectivity issues through one of two VPN tunnels for VPN Connections in the SA-EAST-1 Region. Additionally, for a brief period we experienced connectivity issues through both VPN tunnels for a subset of VPN Connections. All connectivity issues have been resolved and the service is operating normally.

Last Update: A few months ago

Service is operating normally: VPN Connectivity

Between 12/17 10:32PM and 12/18 2:12AM PST we experienced connectivity issues through one of two VPN tunnels for VPN Connections in the SA-EAST-1 Region. Additionally, for a brief period we experienced connectivity issues through both VPN tunnels for a subset of VPN Connections. All connectivity issues have been resolved and the service is operating normally.

Last Update: A few months ago

Performance issues: VPN Connectivity

We are investigating connectivity issues for one of two VPN tunnels for VPN Connections in the SA-EAST-1 region. Additionally, for a brief period we experienced connectivity issues through both VPN tunnels for a subset of VPN Connections. We are continuing to work on resolution of all connectivity issues.

Last Update: A few months ago

Performance issues: VPN Connectivity

We are investigating connectivity issues for one of two VPN tunnels for VPN Connections in the SA-EAST-1 region. Additionally, for a brief period we experienced connectivity issues through both VPN tunnels for a subset of VPN Connections. We are continuing to work on resolution of all connectivity issues.

Last Update: A few months ago

Performance issues: VPN Connectivity

We are investigating connectivity issues for one of two VPN tunnels for VPN Connections in the SA-EAST-1 region. Additionally, for a brief period we experienced connectivity issues through both VPN tunnels for a subset of VPN Connections. We are continuing to work on resolution of all connectivity issues.

Last Update: A few months ago

Performance issues: VPN Connectivity

We are investigating connectivity issues through one of two VPN tunnels for VPN Connections in the SA-EAST-1 region.

Last Update: A few months ago

Performance issues: VPN Connectivity

We are investigating connectivity issues through one of two VPN tunnels for VPN Connections in the SA-EAST-1 region.

Last Update: A few months ago

Service is operating normally: [RESOLVED] Increased API Error Rates

The service has recovered. Error rates and latencies have returned to normal levels.

Last Update: A few months ago

Service is operating normally: [RESOLVED] Increased API Error Rates

The service has recovered. Error rates and latencies have returned to normal levels.

Last Update: A few months ago

Informational message: Increased API Error Rates

We continue to experience increased API latencies. Single tunnel customers may experience loss of connectivity. Dual tunnel customers should now have connectivity.

Last Update: A few months ago

Informational message: Increased API Error Rates

We continue to experience increased API latencies. Single tunnel customers may experience loss of connectivity. Dual tunnel customers should now have connectivity.

Last Update: A few months ago

Informational message: Increased API Error Rates

We continue to experience increased API latencies. Single tunnel customers may experience loss of connectivity. Dual tunnel customers should now have connectivity.

Last Update: A few months ago

Informational message: Increased API Error Rates

We are experiencing increased error rates for API calls and are investigating.

Last Update: A few months ago

Informational message: Increased API Error Rates

We are experiencing increased error rates for API calls and are investigating.

Last Update: A few months ago

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