CloudStatus

Npmjs Status Updates

503s for scoped packages

Sep 20, 21:24 UTC Resolved - This incident has been resolved.Sep 20, 20:03 UTC Monitoring - A fix has been implemented and we are monitoring the results.Sep 20, 16:24 UTC Identified - The issue has been identified and a fix is being implemented.Sep 20, 15:59 UTC Investigating - We are currently investigating an uptick in 503 responses for scoped package requests.

About 218 days ago - Wed 20 Sep 2017 21:24 (GMT)

Source: Npmjs - npm

Npmjs History

503s for scoped packages

May 4, 13:52 UTC Resolved - This incident has been resolved.May 4, 12:38 UTC Monitoring - A fix has been implemented and we are monitoring the results.May 4, 12:27 UTC Investigating - We are currently experiencing 503s for scoped packages, the team is investigating.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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Tarball and package pages outage

May 8, 21:18 UTC Resolved - We have identified the outage to be caused by one of our package servers' TLS terminator shutting down due to a misconfiguration. In addition to this, that service did not restart properly, causing need for human intervention. We are taking steps to fix the configuration that caused the incident and add more detailed monitoring.May 8, 20:50 UTC Investigating - We are currently investigating an outage causing unavailability of registry's tarballs and website's package pages.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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elevated level of 503s on /search endpoint

May 9, 21:10 UTC Resolved - This incident has been resolved.May 9, 19:38 UTC Monitoring - A fix has been implemented and we are monitoring the results.May 9, 19:24 UTC Investigating - We are currently seeing an elevated level of 503s on all requests to our /search endpoint. The team is currently investigating.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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Increased 503 rates for public packages

Jun 9, 14:30 UTC Resolved - We've identified the issue as a case of a service's process getting stuck and resolved it by rolling the affected service.Jun 9, 14:25 UTC Investigating - We're currently investigating issues related to accessing scoped packages.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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Experiencing problems with scoped package downloads

Jun 13, 21:46 UTC Resolved - A service had fallen over and wasn't coming back up. We brought it back up.Jun 13, 21:40 UTC Investigating - We're experiencing an increased 503 rate for scoped package JSON documents as well as tarballs.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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Increased error rates due to a CDN provider outage

Jun 28, 14:41 UTC Resolved - Starting at around 13:50 UTC our monitoring started reporting increased error rates, which we shortly after identified as related to an outage of our CDN provider. The situation was resolved by that provider at around 14:03 UTC . We are continuing to pay close attention to our metrics.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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Increased 503 rates for EU users requesting scoped packages

Jun 29, 16:41 UTC Resolved - At around 14:10 UTC our monitoring alerted us of increased registry 503 rates. We've isolated the issue to our EU region and identified the cause to be a misconfiguration of our deployment stack on one of the servers in that region. The issue was resolved around 14:55 UTC . We've since taken additional steps in order to ensure consistency of our deployment configuration in other regions and will be taking steps to maintain that consistency.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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increased timeouts on registry and website

Jul 13, 23:18 UTC Resolved - Between the 3:55 and 4:10 (PDT ) an increased rate of 503s was observed on the registry and npmjs.com website. We believe we have isolated the underlying issue and corrected it. We will be looking into adding additional monitoring, to identify this specific category of failure faster.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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Delays in ACL & Payment Status changes

Aug 23, 03:46 UTC Resolved - The queue has caught up. Package ownership & scope payment changes should be reflected immediately.Aug 22, 23:22 UTC Monitoring - We've rolled out a fix for the lagging queue, and are monitoring its progress. Delays are expected.Aug 22, 21:30 UTC Identified - We have identified the slowdown as coming from an unusually high number of incoming invalidation events. The backlog is being slowly worked through, but not at an acceptable pace. We're now working on mitigations so we can process the backlog more rapidly and keep up with the incoming volume.Aug 22, 19:30 UTC Investigating - An invalidation queue is running behind. We are investigating the root cause. Users upgrading an unpaid org or user to a paid user or org may experience errors when accessing existing private packages. New private packages are unaffected. Adding or removing maintainers from a package will not be reflected in "npm owner ls".

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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500s on package servers and npmjs.com

Sep 6, 23:38 UTC Resolved - We've resolved an issue regarding 500s on package servers and npmjs.com. Package installs and npmjs.com page views should have returned to normal. We identified the culprit as a bot making an unusually high rate of requests on a route that was not cached. We've blocked the offending IP and intend to implement additional measures to prevent this from occurring again in the future.Sep 6, 21:36 UTC Investigating - We are currently investigating an issue where we are seeing intermittent 500s on package installs and pages from npmjs.com. Packages servers are experiencing delays, and you may notice website and installation failures.

About 146 days ago - Fri 1 Dec 2017 10:58 (GMT)

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