CloudStatus

SendGrid Status Updates

West Coast Data Center Maintenance: Sunday, August 7th, 9PM MDT - 1 AM MDT

Aug 5, 13:24 PDT Scheduled - Our West Coast data center will undergo SCHEDULED MAINTENANCE Sunday, August 7th, from 9PM - 1AM MDT. During this window customers in this region may experience increased email processing times. Please contact Support with questions: https://support.sendgrid.com/

About 685 days ago - Mon 8 Aug 2016 03:00 (GMT)

Source: SendGrid - SendGrid

SendGrid History

Unsubscribe Group Maintenance: July 31st 8 PM - 8:30 PM MDT

Jul 31, 20:30 PDT Completed - The scheduled maintenance has been completed.Jul 31, 07:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 29, 10:18 PDT Scheduled - In order to increase the stability and scalability of our Unsubscribe Groups feature, we will be performing a SCHEDULED MAINTENANCE on Sunday, July 31st from 8 PM to 8:30 PM MDT. Any emails sent using Unsubscribe Groups (whether via our X-SMTPAPI header or Marketing Campaigns) may see upwards of a 10 minute delay during the downtime. Existing Unsubscribe Group links will continue to function normally. Emails sent using a custom unsubscribe link or the Subscription Tracking app will not be affected. Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 692 days ago - Mon 1 Aug 2016 03:31 (GMT)

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Unsubscribe Group Maintenance: July 31st 8 PM - 8:30 PM MDT

Jul 31, 07:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 29, 10:18 PDT Scheduled - In order to increase the stability and scalability of our Unsubscribe Groups feature, we will be performing a SCHEDULED MAINTENANCE on Sunday, July 31st from 8 PM to 8:30 PM MDT. Any emails sent using Unsubscribe Groups (whether via our X-SMTPAPI header or Marketing Campaigns) may see upwards of a 10 minute delay during the downtime. Existing Unsubscribe Group links will continue to function normally. Emails sent using a custom unsubscribe link or the Subscription Tracking app will not be affected. Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 693 days ago - Sun 31 Jul 2016 14:07 (GMT)

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Unsubscribe Group Maintenance: July 31st 8 PM - 8:30 PM MDT

Jul 31, 07:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 29, 10:18 PDT Scheduled - In order to increase the stability and scalability of our Unsubscribe Groups feature, we will be performing a SCHEDULED MAINTENANCE on Sunday, July 31st from 8 PM to 8:30 PM MDT. Any emails sent using Unsubscribe Groups (whether via our X-SMTPAPI header or Marketing Campaigns) may see upwards of a 10 minute delay during the downtime. Existing Unsubscribe Group links will continue to function normally. Emails sent using a custom unsubscribe link or the Subscription Tracking app will not be affected. Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 693 days ago - Sun 31 Jul 2016 14:01 (GMT)

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Unsubscribe Group Maintenance: July 31st 8 PM - 8:30 PM MDT

Jul 29, 10:18 PDT Scheduled - In order to increase the stability and scalability of our Unsubscribe Groups feature, we will be performing a SCHEDULED MAINTENANCE on Sunday, July 31st from 8 PM to 8:30 PM MDT. Any emails sent using Unsubscribe Groups (whether via our X-SMTPAPI header or Marketing Campaigns) may see upwards of a 10 minute delay during the downtime. Existing Unsubscribe Group links will continue to function normally. Emails sent using a custom unsubscribe link or the Subscription Tracking app will not be affected. Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 694 days ago - Fri 29 Jul 2016 17:19 (GMT)

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Midwest Data Center Maintenance: July 24th 9PM - 1AM MDT

Jul 24, 21:13 PDT Completed - Our planned maintenance has been completed earlier than expected. Please contact Support with questions: https://support.sendgrid.com/ -RCJul 24, 20:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 20, 13:56 PDT Scheduled - In order to increase the stability and scalability of our core systems, our Midwest data center will undergo SCHEDULED MAINTENANCE Sunday, July 24th from 9PM to 1AM MDT. SMTP and API mail sends will be routed through our West Coast data center so mail will still flow during this time. The following functionality may experience brief performance degradation during this window: - Legacy Newsletter - Marketing Campaigns - Sendgrid.com login - New account signups/upgrades - Stat delays Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 699 days ago - Mon 25 Jul 2016 04:13 (GMT)

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Midwest Data Center Maintenance: July 24th 9PM - 1AM MDT

Jul 24, 20:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 20, 13:56 PDT Scheduled - In order to increase the stability and scalability of our core systems, our Midwest data center will undergo SCHEDULED MAINTENANCE Sunday, July 24th from 9PM to 1AM MDT. SMTP and API mail sends will be routed through our West Coast data center so mail will still flow during this time. The following functionality may experience brief performance degradation during this window: - Legacy Newsletter - Marketing Campaigns - Sendgrid.com login - New account signups/upgrades - Stat delays Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 699 days ago - Mon 25 Jul 2016 03:01 (GMT)

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Email Throttled for Free and Essentials Customers

Jul 24, 08:51 PDT Resolved - The changes to the pools of shared IP addresses utilized by our Free and Essentials packages are complete. Customers sending via these shared IP pools are already seeing the delivery benefits from these improvements. Deferrals have decreased substantially. Again, we apologize for any inconvenience customers may experienced throughout the process. Customer feedback is extremely important us here at SendGrid, and we have made these changes as a result of that feedback. If you have additional questions, please feel free to contact us by going to support.sendgrid.com.Jul 22, 10:45 PDT Monitoring - Some of our Free and Essentials customers may be experiencing deferrals with the following message: "Email was deferred due to the following reason(s): [IPs were throttled by recipient server]" We’re currently making changes to improve the long term delivery experience for our customers using shared IPs for sending mail. As these IP groups warm up, Free or Essential plans may see these deferrals. However don't worry, this warm up period won't last long. Email receivers just need to gather enough data to determine the legitimacy of email being sent from these new IPs. Keep in mind SendGrid will continue to attempt to deliver these throttled emails on your behalf for up to 72 hours (it rarely takes the full 72 hours to deliver an email throttled in this way). Customer feedback is extremely important us here at SendGrid, and we have made these changes as a result of that feedback. We know in the long run, this will immensely help your sending. We apologize for any inconvenience this has caused. If you have additional questions, please feel free to contact us by going to support.sendgrid.com.

About 699 days ago - Sun 24 Jul 2016 15:51 (GMT)

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Email Throttled for Free and Essentials Customers

Jul 22, 10:45 PDT Monitoring - Some of our Free and Essentials customers may be experiencing deferrals with the following message: "Email was deferred due to the following reason(s): [IPs were throttled by recipient server]" We’re currently making changes to improve the long term delivery experience for our customers using shared IPs for sending mail. As these IP groups warm up, Free or Essential plans may see these deferrals. However don't worry, this warm up period won't last long. Email receivers just need to gather enough data to determine the legitimacy of email being sent from these new IPs. Keep in mind SendGrid will continue to attempt to deliver these throttled emails on your behalf for up to 72 hours (it rarely takes the full 72 hours to deliver an email throttled in this way). Customer feedback is extremely important us here at SendGrid, and we have made these changes as a result of that feedback. We know in the long run, this will immensely help your sending. We apologize for any inconvenience this has caused. If you have additional questions, please feel free to contact us by going to support.sendgrid.com.

About 701 days ago - Fri 22 Jul 2016 17:46 (GMT)

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Service Disruption - Email delays and login unavailable

Jul 22, 00:37 PDT Resolved - Our login page and email flow are back to normal. Thank you for your patience and we are deeply sorry for any inconvenience that this has caused. ^acJul 22, 00:23 PDT Investigating - We are currently experiencing a network issue that is causing delays in mail as well as issues logging into sendgrid.com. We are currently investigating - more updates to follow. ^ac

About 702 days ago - Fri 22 Jul 2016 07:37 (GMT)

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Midwest Data Center Maintenance: July 24th 9PM - 1AM MDT

Jul 20, 13:56 PDT Scheduled - In order to increase the stability and scalability of our core systems, our Midwest data center will undergo SCHEDULED MAINTENANCE Sunday, July 24th from 9PM to 1AM MDT. SMTP and API mail sends will be routed through our West Coast data center so mail will still flow during this time. The following functionality may experience brief performance degradation during this window: - Legacy Newsletter - Marketing Campaigns - Sendgrid.com login - New account signups/upgrades - Stat delays Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 703 days ago - Wed 20 Jul 2016 20:57 (GMT)

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