CloudStatus

SendGrid Status Updates

Technical incident - Blocks caused by 501 Syntax error - Badly formatted address errors

Aug 25, 04:44 PDT Update - The incident is still under investigation.Thank you for your patience and cooperation and we are sorry for any inconvenience that this might cause. ^ACAug 25, 03:15 PDT Investigating - We are currently investigating an issue according to which some users might have their emails blocked with the following error: "501 Syntax error - Badly formatted address". Updates to follow. ^AC

About 668 days ago - Thu 25 Aug 2016 11:44 (GMT)

Source: SendGrid - SendGrid

SendGrid History

Technical incident - Blocks caused by 501 Syntax error - Badly formatted address errors

Aug 25, 03:15 PDT Investigating - We are currently investigating an issue according to which some users might have their emails blocked with the following error: "501 Syntax error - Badly formatted address". Updates to follow. ^AC

About 668 days ago - Thu 25 Aug 2016 10:16 (GMT)

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Intermittent Internal Server Errors when creating or saving a Marketing Campaign

Aug 16, 13:14 PDT Resolved - As of 1:59PM MT, our operations team has resolved the issues around creating and saving campaigns. Again, we apologize for any inconvenience you encountered. Please contact our support team with any questions: https://support.sendgrid.com/.Aug 16, 12:42 PDT Investigating - We are currently investigating intermittent Internal Server Errors when creating or saving a campaign using the Marketing Campaigns app. Campaign sending is not impacted and transactional mail is flowing as expected. We apologize for any inconvenience this is causing and appreciate your patience while we work on this.

About 676 days ago - Tue 16 Aug 2016 20:15 (GMT)

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Intermittent Internal Server Errors when creating or saving a Marketing Campaign

Aug 16, 12:42 PDT Investigating - We are currently investigating intermittent Internal Server Errors when creating or saving a campaign using the Marketing Campaigns app. Campaign sending is not impacted and transactional mail is flowing as expected. We apologize for any inconvenience this is causing and appreciate your patience while we work on this.

About 676 days ago - Tue 16 Aug 2016 19:42 (GMT)

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Technical Incident: Increased Latency US West Coast

Aug 12, 07:32 PDT Resolved - Our Operations team was alerted of increased load that may have increased connection speeds for US West customers. Latency may have increased for west coast senders between 7:10 am to 7:50 am MT. The increase in connection time was the only expected impact to mail flow. We sincerely apologize for any inconveniences experienced. Please contact our support team if you have any questions: https://support.sendgrid.com -RC

About 681 days ago - Fri 12 Aug 2016 14:32 (GMT)

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West Coast Data Center Maintenance: Sunday, August 7th, 9PM MDT - 1 AM MDT

Aug 8, 00:00 PDT Completed - The scheduled maintenance has been completed.Aug 7, 20:01 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 5, 13:24 PDT Scheduled - Our West Coast data center will undergo SCHEDULED MAINTENANCE Sunday, August 7th, from 9PM - 1AM MDT. During this window customers in this region may experience increased email processing times. Please contact Support with questions: https://support.sendgrid.com/

About 685 days ago - Mon 8 Aug 2016 07:01 (GMT)

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West Coast Data Center Maintenance: Sunday, August 7th, 9PM MDT - 1 AM MDT

Aug 7, 20:01 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 5, 13:24 PDT Scheduled - Our West Coast data center will undergo SCHEDULED MAINTENANCE Sunday, August 7th, from 9PM - 1AM MDT. During this window customers in this region may experience increased email processing times. Please contact Support with questions: https://support.sendgrid.com/

About 685 days ago - Mon 8 Aug 2016 03:03 (GMT)

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West Coast Data Center Maintenance: Sunday, August 7th, 9PM MDT - 1 AM MDT

Aug 7, 20:01 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 5, 13:24 PDT Scheduled - Our West Coast data center will undergo SCHEDULED MAINTENANCE Sunday, August 7th, from 9PM - 1AM MDT. During this window customers in this region may experience increased email processing times. Please contact Support with questions: https://support.sendgrid.com/

About 685 days ago - Mon 8 Aug 2016 03:01 (GMT)

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West Coast Data Center Maintenance: Sunday, August 7th, 9PM MDT - 1 AM MDT

Aug 5, 13:24 PDT Scheduled - Our West Coast data center will undergo SCHEDULED MAINTENANCE Sunday, August 7th, from 9PM - 1AM MDT. During this window customers in this region may experience increased email processing times. Please contact Support with questions: https://support.sendgrid.com/

About 687 days ago - Fri 5 Aug 2016 20:25 (GMT)

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Unsubscribe Group Maintenance: July 31st 8 PM - 8:30 PM MDT

Jul 31, 20:30 PDT Completed - The scheduled maintenance has been completed.Jul 31, 07:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 29, 10:18 PDT Scheduled - In order to increase the stability and scalability of our Unsubscribe Groups feature, we will be performing a SCHEDULED MAINTENANCE on Sunday, July 31st from 8 PM to 8:30 PM MDT. Any emails sent using Unsubscribe Groups (whether via our X-SMTPAPI header or Marketing Campaigns) may see upwards of a 10 minute delay during the downtime. Existing Unsubscribe Group links will continue to function normally. Emails sent using a custom unsubscribe link or the Subscription Tracking app will not be affected. Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 692 days ago - Mon 1 Aug 2016 03:31 (GMT)

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Unsubscribe Group Maintenance: July 31st 8 PM - 8:30 PM MDT

Jul 31, 07:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 29, 10:18 PDT Scheduled - In order to increase the stability and scalability of our Unsubscribe Groups feature, we will be performing a SCHEDULED MAINTENANCE on Sunday, July 31st from 8 PM to 8:30 PM MDT. Any emails sent using Unsubscribe Groups (whether via our X-SMTPAPI header or Marketing Campaigns) may see upwards of a 10 minute delay during the downtime. Existing Unsubscribe Group links will continue to function normally. Emails sent using a custom unsubscribe link or the Subscription Tracking app will not be affected. Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/.

About 693 days ago - Sun 31 Jul 2016 14:07 (GMT)

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