Windows Azure Backup Status

USGov Virginia - Service Availability - Investigating

Starting at 07:28 EST on 27 Feb 2019 customers may experience degraded performance or time outs when accessing Azure resources.Engineers have identified that during routine power maintenance, equipment responsible for power redundancy failed causing temporary power loss in the US Virginia data center.Engineers are continuing to work to recover impacted scale units. Impacted services will be listed on the Azure status page as they are identified.The next update will be provided in 60 minutes, or as events warrant.

Last Update: About 21 days ago

Virtual Machines - Investigating

Summary of impact:Starting at approximately 04:40 UTC on 22 Feb 2019 a subset of customers using Virtual Machines (Classic) may experience failures/ high latency when attempting to complete service management operations.Retries may be successful for some customers.Current Status: Engineers are engaged and are actively investigating the issue.The next update will be provided in 60 minutes or as events warrant.

Last Update: About 26 days ago

Storage - UK South - Investigating

Starting at 13:19 UTC on 10 Jan 2019, a subset of customers leveraging Storage in UK South may experience service availability issues. In addition, resources with dependencies on Storage, may also experience downstream impact in the form of availability issues. Engineers have been engaged and are actively investigating.The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage - UK South - Investigating

Engineers are investigating a service alert for Storage in the UK South region with downstream impact to dependent services. More information will be provided as it becomes available.

Last Update: A few months ago

Azure Service Availability - France Central

Starting at 13:57 UTC on 16 Oct 2018 customers using a subset of resources in France Central may experience difficulties connecting to these resources. Engineers have identified a localized infrastructure event caused a number of storage and virtual machines to experience drops in availability. Service teams have begun restoring impacted storage and virtual machine resources to mitigate. The next update will be provided in 30 minutes, or as events warrant.

Last Update: A few months ago

Azure Service Availability - France Central

Starting at 14:00 UTC on 16 Oct 2018 customers using a subset of resources in France Central may experience difficulties connecting to these resources. Engineers have identified the underlying cause and are applying potential mitigation options. The next update will be provided in 30 minutes, or as events warrant.

Last Update: A few months ago

Azure Service Availability

An investigation for Azure services in France Central is underway. More information will be provided as it becomes available.

Last Update: A few months ago

Storage - East US - Investigating

Starting at 01:22 UTC on 13 Oct 2018 a subset of customers using Storage in East US may experience intermittent difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this and impacted services will be listed on the Azure Status Health Dashboard. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Services - Korea South

Starting at 13:50 UTC on 30 Sep 2018, a subset of Storage customers in Korea South may experience difficulties connecting to resources hosted in this region. A number of services with dependencies on Storage in the region are also experiencing impact, and these are listed below. Engineers have identified the underlying cause, and are currently exploring mitigation options. Some customers may already be seeing signs of recovery. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Services - Korea South

Starting at 13:50 UTC on 30 Sep 2018, a subset of Storage customers in Korea South may experience difficulties connecting to resources hosted in this region. A number of services with dependencies on Storage in the region are also experiencing impact, and these are listed below. Engineers have identified the underlying cause, and are currently exploring mitigation options. Some customers may already be seeing signs of recovery. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Services - Korea South

Starting at 13:50 UTC on 30 Sep 2018, a subset of customers in Korea South may experience difficulties connecting to resources hosted in this region. Impacted services are listed below. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Services - South Central US - Investigating

Starting at 09:29 UTC on 04 Sep 2018 a subset of customers in South Central US may experience difficulties connecting to resources hosted in this region. At this time Engineers are investigating an issue with cooling in one part of the data center which caused a localized spike in temperature. Automated data center procedures to ensure data and hardware integrity went into effect when temperatures hit a specified threshold and critical hardware entered a structured power down process. The impact to the cooling system has been isolated and engineers are actively working to restore services. The next update will be provided as events warrant.

Last Update: A few months ago

Storage - West Europe

Starting at 08:30 UTC on 20 Aug 2018 a subset of customers using Storage in West Europe may receive failure notifications when performing create operations for resources hosted in this region. Some customers may see downstream impact to a subset of Storage dependent Azure services. Engineers have developed and are currently verifying a fix for this issue. This is expected to take a number of hours, hence the next update will be provided in 3 hours or as events warrant.

Last Update: A few months ago

Storage - Accessing Resources

Starting at 15:55 on 16 July 2018, a subset of Azure customers may have experienced difficulties connecting to Azure endpoints which may have impacted Storage dependent services. The underlying issue is mitigated and engineers are awaiting confirmation on recovery from additional services.

Last Update: A few months ago

Storage - Accessing Resources

Engineers are currently investigating an outage impacting Storage dependent resources in West US, West Central US and Central India. More information will provided as events warrant.

Last Update: A few months ago

Multiple Services - South Central US

Starting at 19:40 UTC 25 June 2018 customers in South Central US may be experiencing trouble connecting to resources hosted in this region. Customers may also have experienced Virtual Machines rebooting unexpectedly. Engineers are currently investigating. Impacted services include: Storage, Virtual Machines, Site Recovery, Backup, and Redis Cache. Engineers are engaged in recovery. Customers should begin to see signs of mitigation. Next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Service availability issue in North Europe

Starting at approximately 17:44 UTC on 19 Jun 2018 a subset of customers using Virtual Machines, Storage, Key Vault, App Service, Site Recovery, Automation, Service Bus, Event Hubs, Data Factory, Backup, Log Analytics, or Logic Apps in North Europe may experience connection failures when trying to access resources hosted in the region. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - South Central US

Starting at 15:57 UTC on 13 Jun 2018 a subset of customers in South Central US may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage availability issue which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this. These service may include: Virtual Machines, App Service, Visual Studio Team Services, Logic Apps, Azure Backup, Application Insights and Site Recovery. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Azure Services impacted in West Europe

Engineers are investigating an emerging issue including Storage and Virtual Machines in the West Europe region. In addition, Azure Services that have dependency on Storage may experience issue connecting to their resources. Confirmed impacted services are: Storage., Virtual Machines, SQL Databases, Backup, Azure Site Recovery, Service Bus, Event Hub, App Service, Logic Apps, Automation.

Last Update: A few months ago

Multiple Azure Services impacted in West Europe

Engineers are investigating an emerging issue including Storage and Virtual Machines in the West Europe region. In addition, Azure Services that have dependency on Storage may experience issue connecting to their resources. Confirmed impacted services are: Storage., Virtual Machines, SQL Databases, Backup, Azure Site Recovery, Service Bus, Event Hub, App Service, Logic Apps.

Last Update: A few months ago

Storage - UK South

Starting at 20:12 UTC on 20 Feb 2018 a subset of customers in UK South may experience difficulties connecting to resources hosted in this region. Impacted services include Storage, Virtual Machines, Azure Search and Backup. Customers may begin seeing signs of mitigation. Engineers are investigating a potential power event in the region impacting a single storage scale unit and are actively working on mitigation. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Network Infrastructure - North Central US

Starting at approximately 19:34 UTC on 06 Nov 2017 a subset of customers in North Central US may experience degraded performance, network drops, or timeouts when accessing Azure resources hosted in this region. Engineers are also aware of additional alerts for App Service in South Central US. Engineers have determined that this is caused by an underlying network infrastructure Event in this region which is currently under investigation. Impacted services will be listed on the Azure Status Health Dashboard. Engineers continue investigating possible underlying causes, and are working to determine mitigation options. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Network Infrastructure - North Central US and South Central US

Starting at approximately 19:34 UTC on 06 Nov 2017 a subset of customers in North Central US may experience degraded performance, network drops, or timeouts when accessing Azure resources hosted in this region. Engineers are aware of additional alerts for App Service in South Central US. Engineers have determined that this is caused by an underlying Network Infrastructure Event in this region which is currently under investigation. Impacted services will be listed on the Azure Status Health Dashboard. Engineers are currently investigating previous updates and deployments to the region along with other possible network level issues, and are taking additional steps to mitigate impact. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Network Infrastructure - North Central US

Starting at approximately 19:34 UTC on 06 Nov 2017 a subset of customers in North Central US may experience degraded performance, network drops or time outs when accessing Azure resources hosted in this region. Engineers are aware of additional alerts for App Service in South Central US. Engineers have determined that this is caused by an underlying Network Infrastructure Event in this region which is currently under investigation. Impacted services will be listed on the Azure Status Health Dashboard. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Network Infrastructure - North Central US

Starting at approximately 19:34 UTC on 06 Nov 2017 a subset of customers in North Central US may experience degraded performance, network drops or time outs when accessing Azure resources hosted in this region. Engineers have determined that this is caused by an underlying Network Infrastructure Event in this region which is currently under investigation. Impacted services will be listed on the Azure Status Health Dashboard. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Investigating - Backup and Site Recovery - UK South

Starting at 06:10 UTC on 09 Oct 2017, a subset of customers using Backup and Site Recovery in UK South may receive failure notifications when performing service management operations via Powershell or the Azure Management Portal (https://portal.azure.com), for resources hosted in this region. Engineers suspect that a recent deployment task impacted instances of a backend service which became unhealthy, preventing requests from completing. Engineers are currently working on rolling back this recent deployment task as a potential mitigation path. The next update will be provided in 2 hours, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

SUMMARY OF IMPACT: Between 13:27 and 20:15 UTC on 29 Sep 2017, a subset of customers in North Europe may have experienced difficulties connecting to resources hosted in this region due to availability loss of a Storage scale unit. Services that depend on the impacted Storage resources in this region that may have seen impact are Virtual Machines, Cloud Services, Azure Backup, App Services\Web Apps, Azure Cache, Azure Monitor, Azure Functions, Time Series Insights, Stream Analytics, HDInsight, Data Factory and Azure Scheduler. PRELIMINARY ROOT CAUSE: Engineers have determined that this was the result of a facility issue that resulted in physical node reboots as a precautionary measure. The nodes impacted were primarily from a single storage stamp. Recovery took longer than expected, and the full Public RCA will include details on why these nodes did not recover more quickly. MITIGATION: Engineers manually checked the resources in the data center and initiated a restart of the Storage nodes that were impacted. NEXT STEPS: Engineers are still assessing any residual customer impact as well as understanding the cause for the initial event. Any residual impacted customers will be contacted via their management portal (https://portal.azure.com).

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a limited subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which remains under investigation. Virtual Machines and Storage remain impacted with a very limited amount of customers experiencing issues. Application Insights, Azure Search, Azure Monitor, Redis Cache, Azure Site Recovery, Data Factory, Azure Scheduler, HDInsight, Azure Backup, App Services\Web Apps, Stream Analytics, Cloud Services and Azure Functions are reporting recovery. Engineers are continuing to work on recovering the remaining two services. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Backup, App Services\Web Apps, and Azure Functions. Application Insights, Azure Search, Azure Monitor, Redis Cache, Azure Site Recovery, Data Factory, Azure Scheduler, HDInsight and Stream Analytics are reporting recovery. Engineers are attempting alternative mitigation steps in attempt to recover the remaining unhealthy storage machines and services. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Backup, App Services\Web Apps, Azure Cache, Azure Monitor, Azure Functions, Stream Analytics, HDInsight, Data Factory and Azure Scheduler. Media Services, Application Insights, Azure Search and Azure Site Recovery are reporting recovery. Engineers are seeing signs of recovery and are continuing to recover the remaining unhealthy storage machines and validate the fix. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Search, Azure Site Recovery, Azure Backup, App Services\Web Apps, Azure Cache, Azure Monitor, Application Insights, Azure Functions, Stream Analytics, Media Services, HDInsight, Data Factory and Azure Scheduler. Engineers are seeing signs of recovery and are continuing to recover unhealthy storage machines and validate the fix. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Search, Azure Site Recovery, Azure Backup, App Services\Web Apps, Azure Cache, Azure Monitor, Application Insights, Azure Functions, Stream Analytics, Media Services, HDInsight, Data Factory and Azure Scheduler. Engineers are continuing to recover unhealthy storage machines in order to mitigate. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Search, Azure Site Recovery, Azure Backup, App Services\Web Apps, Azure Cache, Azure Monitor, Application Insights, Azure Functions, Stream Analytics, Media Services, HDInsight and Data Factory. Engineers are continuing to implement multiple mitigation steps. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Search, Azure Site Recovery, Azure Backup, App Services\Web Apps, Azure Cache, Azure Monitor, Application Insights, Azure Functions, Stream Analytics, Media Services, HDInsight and Data Factory. Engineers are seeing signs of recovery and are continuing to implement multiple mitigation steps. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Search, Azure Site Recovery, Azure Backup, App Services\Web Apps, Azure Cache, Azure Monitor, Microsoft Intune, Application Insights, Azure Functions, Stream Analytics and Media Services. Engineers are seeing signs of recovery and are continuing to implement multiple mitigation steps. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Search, Azure Site Recovery, Azure Backup, App Services\Web Apps, Azure Cache and Azure Monitoring. Engineers are seeing signs of recovery and have identified a potential underlying root cause. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Storage Related Incident - North Europe

Starting at 13:27 UTC on 29 Sep 2017 a subset of customers may experience difficulties connecting to resources hosted in this region. Engineers have determined that this is caused by an underlying Storage incident which is currently under investigation. Other services that leverage Storage in this region may also be experiencing impact related to this, including Virtual Machines, Cloud Services, Azure Search, Azure Site Recovery, Azure Backup, App Services, Azure Cache and Azure Monitoring. Engineers are seeing signs of recovery and have identified a potential underlying root cause. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Network Infrastructure - UK South

Starting at approximately 21:41 UTC on 20 Jul 2017, a subset of customers in UK South may experience degraded performance, connectivity drops or timeouts when accessing their Azure resources hosted in this region. Engineers are investigating underlying Network Infrastructure issues in this region. Impacted services may include, but are not limited to App Services, Automation, Service Bus, Log Analytics, Key Vault, SQL Database, Service Fabric, Event Hubs, Stream Analytics, Azure Data Movement, API Management, Azure Search, Backup, Azure Scheduler, HDInsight, Virtual Machines, Redis Cache, Logic Apps, Azure Analysis Services, and Azure Resource Manager. Engineers have verified that a majority of impacted services are mitigated and are conducting final steps of validation. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Network Infrastructure - UK South

Starting at approximately 21:41 UTC on 20 Jul 2017, a subset of customers in UK South may experience degraded performance, connectivity drops or timeouts when accessing their Azure resources hosted in this region. Engineers are investigating underlying Network Infrastructure issues in this region. Impacted services may include, but are not limited to App Services, Automation, Service Bus, Log Analytics, Key Vault, SQL Database, Service Fabric, Event Hubs, Stream Analytics, Azure Data Movement, API Management, Azure Search, Backup, Azure Scheduler, HDInsight, Virtual Machines, and Redis Cache. Mitigation has been applied and our monitoring system has started showing recovery. Engineers continue to validate. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Network Infrastructure - Southeast Asia - Downstream impacted services

Starting at 16:21 UTC on 07 Jul 2017, due to an issue relating to Network Infrastructure in Southeast Asia. The following services may experience connectivity failures to their resources: App Service \ Web Apps Application Insights Azure Search – seeing signs of recovery Backup Event Hubs – seeing signs of recovery Log Analytics Redis Cache – seeing signs of recovery Stream Analytics SQL Database Virtual Machines

Last Update: A few months ago

Network Infrastructure - Southeast Asia - Downstream impacted services

Starting at 16:21 UTC on 07 Jul 2017, due to an issue relating to Network Infrastructure in Southeast Asia. The following services may experience connectivity failures to their resources: App Service \ Web Apps Application Insights Azure Search – seeing signs of recovery Backup Event Hubs Redis Cache – seeing signs of recovery Stream Analytics SQL Database Virtual Machines

Last Update: A few months ago

Network Infrastructure - Southeast Asia - Downstream impacted services

Starting at 16:21 UTC on 07 Jul 2017, due to an issue relating to Network Infrastructure in Southeast Asia. The following services may experience connectivity failures to their resources: App Service \ Web Apps Application Insights Backup Event Hubs Redis Cache Stream Analytics SQL Database Virtual Machines

Last Update: A few months ago

Network Infrastructure - Southeast Asia - Downstream impacted services

Starting at 16:21 UTC on 07 Jul 2017, due to an issue relating to Network Infrastructure in Southeast Asia. The following services may experience downstream impact: Customers using App Service \ Web Apps in the region may receive HTTP 500-level response codes, experience timeouts or high latency when accessing Web Apps deployments. Virtual Machines may experience connection failures when trying to access some Virtual Machines. Redis Cache customers may receive intermittent time out notifications when accessing their resources. SQL Database customers may experience issues accessing services. New connections to existing databases in this region may result in an error or timeout, and existing connections may have been terminated. Backup customers may experience difficulties connecting to resources. Event Hubs may experience difficulties connecting to resources hosted in this region.

Last Update: A few months ago

Network Infrastructure - Southeast Asia - Downstream impacted services

Starting at 16:21 UTC on 07 Jul 2017, due to an issue relating to Network Infrastructure in Southeast Asia. The following services may experience downstream impact: Customers using App Service \ Web Apps in the region may receive HTTP 500-level response codes, experience timeouts or high latency when accessing Web Apps deployments.  Virtual Machines may experience connection failures when trying to access some Virtual Machines. Redis Cache customers may receive intermittent time out notifications when accessing their resources.  SQL Database customers may experience issues accessing services. New connections to existing databases in this region may result in an error or timeout, and existing connections may have been terminated. Backup customers may experience difficulties connecting to resources. Event Hubs may experience difficulties connecting to resources hosted in this region.

Last Update: A few months ago

Network Infrastructure - Southeast Asia - Additional Impacted Services

Starting at 16:21 UTC on 07 Jul 2017, due to an issue relating to Network Infrastructure in Southeast Asia. The following services may experience downstream impact: Customer using App Service \ Web Apps in the region may receive HTTP 500-level response codes, experience timeouts or high latency when accessing Web Apps deployments. Virtual Machines may experience connection failures when trying to access some Virtual Machines. Redis Cache may receive intermittent time out notifications when accessing Redis Cache resources. SQL Database may experience issues accessing services. New connections to existing databases in this region may result in an error or timeout, and existing connections may have been terminated.

Last Update: A few months ago

Network Infrastructure Impacting Multiple Services - Australia East

Starting at 01:39 UTC on 11 Jun 2017 monitoring alerts were triggered for Network Infrastructure in Australia East. Customers may experience degraded performance, network drops or time outs when accessing their Azure resources hosted in this region, however, engineers are beginning to see signs of mitigation. Engineers have determined that this is caused by an underlying Network Infrastructure event in this region which is currently under investigation. Engineers have confirmed that customers using Virtual Machines, Web Apps, Mobile Apps, API Apps, Backup, Site Recovery, Azure Search, Redis Cache, Stream Analytics, and Media Services in Australia East may be experiencing impact. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Azure Services - Australia East

An alert for Virtual Machines, App Services, Backup, Site Recovery, Azure Search, and Media Services in Australia East is being investigated. More information will be provided as it is known.

Last Update: A few months ago

Backup - Failure notifications when performing Backup operations

Starting at 10:00 UTC on 02 May 2017, customers using Backup services may experience difficulties when creating new and running scheduled Virtual Machine backup jobs in these regions. Customers attempting to access these resources may encounter the following error message: "VM Agent is unable to communicate with the Azure Backup Service." Engineers have identified a potential root cause and continue to implement a fix in order to mitigate the issue. The next update will be provided in 2 hours, or as events warrant.

Last Update: A few months ago

Backup - Failure notifications when performing Backup operations

Starting at 10:00 UTC on 02 May 2017, customers using Backup services may experience difficulties when creating new and running scheduled Virtual Machine backup jobs in these regions. Customers attempting to access these resources may encounter the following error message: "VM Agent is unable to communicate with the Azure Backup Service." Engineers have identified a fix for the potential root cause and are currently exploring implementation options. The next update will be provided in 2 hours, or as events warrant.

Last Update: A few months ago

Backup - Multi-Region

Starting at 10:00 UTC on 02 May 2017, customers using Backup in North Europe, West Europe and South Central US may experience difficulties when creating new and running scheduled Virtual Machine backup jobs in these regions. Customers attempting to access these resources may encounter the following error message: "VM Agent is unable to communicate with the Azure Backup Service." Engineers have identified a fix for the potential root cause and are currently exploring implementation options. The next update will be provided in 2 hours, or as events warrant.

Last Update: A few months ago

Backup - Multi-Region

Starting at 10:00 UTC on 02 May 2017, customers using Backup in North Europe, West Europe and South Central US may experience difficulties when creating new and running scheduled Virtual Machine backup jobs in these regions. Customers attempting to access these resources may encounter the following error message: "VM Agent is unable to communicate with the Azure Backup Service." Engineers have identified a potential root cause and are actively pursuing mitigation options. The next update will be provided in 2 hours, or as events warrant.

Last Update: A few months ago

Backup - Multi-Region

Starting at 10:00 UTC on 02 May 2017, customers using Backup in North Europe, West Europe and South Central US may experience difficulties when creating new and running scheduled Virtual Machine backup jobs in these regions. Customers attempting to access resources may encounter the following error message: "VM Agent is unable to communicate with the Azure Backup Service." Engineers have identified a potential root cause and are investigating mitigation options. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Backup - Multi-Region

Starting at 10:00 UTC on 02 May 2017, customers using Backup in North Europe, West Europe and South Central US may experience difficulties when creating new and running scheduled Virtual Machine backup jobs in these regions. Customers attempting to access resources may encounter the following error message: "VM Agent is unable to communicate with the Azure Backup Service." Engineers are investigating the underlying root cause to determine mitigation options. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Backup - Multi-Region

Starting at 10:00 UTC on 02 May 2017, customers using Backup in North Europe, West Europe and South Central US may experience difficulties when creating new and running scheduled Virtual Machine backup jobs in these regions. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Backup - North Europe

Starting at 10:00 UTC on 02 May 2017, customers using Backup in North Europe, West Europe and South Central US may experience difficulties creating new Virtual Machine backup requests in these regions. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Backup - North Europe

An alert for Backup in North Europe is being investigated. More information will be provided as it is known.

Last Update: A few months ago

Multiple services | Japan East

Starting at 13:50 UTC on 31 Mar 2017, a subset of customers with resources which leverage Storage in Japan East may experience latency or connection issues. Impacted services include App Service/WebApps , Virtual Machines, Cloud Services, Backup, Storsimple, Site Recovery, Key Vault, and HDInsight. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple services | Japan East

Starting at 13:50 UTC on 31 Mar 2017, a subset of customers with resources which leverage Storage in Japan East may experience latency or connection issues. Impacted services include App Service\WebApps , Virtual Machines, Azure SQL DB, Azure Cache, Service Bus, Cloud Services, Stream Analytics, Event Hubs, Backup, DocumentDB, Storsimple, Site Recovery, Key Vault, Data Factory, Azure Container Service, HDInsight, Media Services, API Management, Logic Apps, Redis Cache, Azure IoT Hub, Azure Monitor, and Azure Automation. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple services | Japan East

Starting at 13:50 UTC on 31 Mar 2017, a subset of customers with resources which leverage Storage in Japan East may experience latency or connection issues. Impacted services include App Service\WebApps , Virtual Machines, Azure SQL DB, Azure Cache, Service Bus, Cloud Services, Stream Analytics, Event Hubs, Backup, DocumentDB, Storsimple, Site Recovery, Key Vault, Data Factory, Azure Container Service, HDInsight, Media Services, API Management, Logic Apps, Redis Cache, Azure IoT Hub, and Azure Monitor. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple services | Japan East

Starting at 13:50 UTC on 31 Mar 2017, a subset of customers with resources which leverage Storage in Japan East may experience latency or connection issues. Impacted services include App Service\WebApps , Virtual Machines, Azure SQL DB, Azure Cache, Service Bus, Cloud Services, Stream Analytics, Event Hubs, Backup, DocumentDB, Storsimple, Site Recovery, Key Vault, Data Factory, Azure Container Service, HDInsight, Media Services, API Management, Logic Apps, Redis Cache, and Azure Monitor. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple services | Japan East

Starting at 13:50 UTC on 31 Mar 2017, a subset of customers with resources which leverage Storage in Japan East may experience latency or connection issues. Impacted services include App Service\WebApps , Virtual Machines, Azure SQL DB, Azure Cache, Service Bus, Cloud Services, Stream Analytics, Event Hubs, Backup, DocumentDB, Storsimple, Site Recovery, Key Vault, Data Factory, Azure Container Service, HDInsight, and Azure Monitor. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple services | Japan East

Starting at 13:50 UTC on 31 Mar 2017, a subset of customers with resources which leverage Storage in Japan East may experience latency or connection issues. Impacted services include App Service\WebApps , Virtual Machines, Azure SQL DB, Azure Cache, Service Bus, Cloud Services, Stream Analytics, Event Hubs, Backup, DocumentDB, Storsimple, Site Recovery, Key Vault, Data Factory, Azure Container Service, and HDInsight. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple services | Japan East

Starting at 13:50 UTC on 31 Mar 2017, a subset of customers with resources which leverage Storage in Japan East may experience latency or connection issues. Impacted services include App Service\WebApps , Virtual Machines, Azure SQL DB, Azure Cache, Service Bus, Cloud Services, Stream Analytics, and HDInsight. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Azure Services - Japan West - Applying Mitigation

SUMMARY OF IMPACT: Between 18:04 and 21:16 UTC on 27 Mar 2017, a subset of customers in Japan West may have experienced degraded performance, network drops or time outs when accessing their Azure resources hosted in this region. PRELIMINARY ROOT CAUSE: A storage scale unit being added to the Japan West region announced routes that blocked some network connectivity between two datacenters in the region. VMs and services dependent on that connectivity would have experienced restarts or failed connections. Unfortunately, automated recovery did not mitigate the issue. The manual health checks that are conducted around all new cluster additions were performed, but did not detect a problem. This led to a delay in correct root cause analysis and mitigation. MITIGATION: Engineers isolated the newly deployed scale unit, which mitigated the issue. NEXT STEPS: Investigations are currently in progress to determine exactly how incorrect routing information was configured into the storage scale unit being added and how that incorrect information escaped the many layers of validations designed to prevent such issues. A full detailed Root Cause Analysis will be published approximately in 72 hours.

Last Update: A few months ago

Multiple Azure Services - Japan West - Applying Mitigation

Starting at 18:04 UTC on 27 Mar 2017, due to the networking infrastructure issue the following services are impacted: App Service \ Web Apps may receive HTTP 503 errors or experience latency when accessing App Service deployments hosted in this region. Azure Search resources may be unavailable. Attempts to provision new Search services in the region may fail. Redis Cache customers may be unable to connect to their resources. Azure Monitor may be unable to autoscale and alerting functionality may fail. Azure Stream Analytics jobs may fail when attempting to start. All existing Stream Analytics job that are in a running state will be unaffected. Storage customers may receive failure notifications or experience latency when connecting to storage accounts. Azure Backup customers may experience backup failures. Azure Media Services customers may experience video encoding failures. HDInsight customers are unable to perform service management operations or provision Linux VMs. Azure Virtual Machine customers may experience VM restarts.

Last Update: A few months ago

Multiple Azure Services - Japan West - Applying Mitigation

Starting at 18:04 UTC on 27 Mar 2017, a subset of customers in Japan West may experience difficulties connecting to resources hosted in this region. App Service \ Web Apps may receive HTTP 503 errors or experience latency when accessing App Service deployments hosted in this region. Azure Search resources may be unavailable. Attempts to provision new Search services in the region may fail. Redis Cache customers may be unable to connect to their resources. Azure Monitor may be unable to autoscale and alerting functionality may fail. Azure Stream Analytics jobs may fail when attempting to start. All existing Stream Analytics job that are in a running state will be unaffected. Storage customers may receive failure notifications or experience latency when connecting to storage accounts. Azure Backup customers may experience backup failures. Azure Media Services customers may experience video encoding failures. HDInsight customers are unable to perform service management operations or provision Linux VMs. Azure Virtual Machine customers may experience VM restarts. Engineers are continuing their investigating for an underlying cause and applying mitigation steps. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Azure Services - Japan West - Applying Mitigation

Starting at 18:04 UTC on 27 Mar 2017, a subset of customers in Japan West may experience difficulties connecting to resources hosted in this region. App Service \ Web Apps may receive HTTP 503 errors or experience latency when accessing App Service deployments hosted in this region. Azure Search resources may be unavailable. Attempts to provision new Search services in the region may fail. Redis Cache customers may be unable to connect to their resources. Azure Monitor may be unable to autoscale and alerting functionality may fail. Azure Stream Analytics jobs may fail when attempting to start. All existing Stream Analytics job that are in a running state will be unaffected. Storage customers may receive failure notifications or experience latency when connecting to storage accounts. Azure Backup customers may experience backup failures. Azure Media Services customers may experience video encoding failures. Engineers are continuing their investigating for an underlying cause and have begun applying mitigation steps. The next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Services - Japan East

Summary of impact: Between 12:42 and 14:38 UTC on 08 Mar 2017, a subset of customers using App Service \ Web Apps, Redis Cache, StorSimple, Logic Apps, Stream Analytics and IoT Hub in Japan East may have experienced difficulties connecting to resources hosted in this region related to a Storage incident in this region. Full resolution will be provided once the Storage issue is fully mitigated.

Last Update: A few months ago

Multiple Services - Japan East

Between 12:42 and 14:38 UTC on 08 Mar 2017, customers leveraging Storage-dependent services in Japan East may have experienced issues accessing some of their services in this region. The Storage incident is mitigated, but some of the services are still in a recovery phase. These services include: App Service \ Web Apps, Redis Cache, StorSimple, Logic Apps, SQL Database, Stream Analytics and IoT Hub. Engineers are continuing to monitor the recovery progress and the next update will be provided within 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Services - Japan East

Starting at 12:42 UTC on 08 Mar 2017, as a result of a Storage incident in Japan East a subset of customers using App Service \ Web Apps, Site Recovery, Virtual Machines, Redis Cache, Data Movement, StorSimple, Logic Apps, Media Services, Key Vault, HDInsight, SQL Database, Automation, Stream Analytics, Backup, IoT Hub and Cloud Services in Japan East customers may experience issues accessing their services in this region. Engineers have applied a mitigation and some services should be seeing improvements in availability, the next update will be provided in 60 minutes, or as events warrant.

Last Update: A few months ago

Multiple Services - Japan East

Starting at 12:42 UTC on 08 Mar 2017, as a result of a Storage incident in Japan East a subset of customers using App Service \ Web Apps, Site Recovery, Virtual Machines, Redis Cache, Data Movement, StorSimple, Logic Apps, Media Services, Key Vault, HDInsight, SQL Database, Automation, Stream Analytics and Cloud Services in Japan East customers may experience issues accessing their services in this region. Engineers are actively investigating this issue, and the next update will be provided in 60 minutes, or as event warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, Cloud Services, Storage, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, and Azure DevTest Labs, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified that an automated shutdown of a small number of Compute and Storage scale units occurred in response to an infrastructure monitoring alert. The monitoring alert has been mitigated, engineers have finished a structured restart of the scale units involved and are working to restore the remaining impacted services. A majority of customers will see signs of recovery for their services, the following services have confirmed mitigation: SQL Database, App Service \ Web Apps, Azure IoT Hub, Service Bus, Event Hub, DocumentDB, Azure Scheduler and Logic Apps. The next update will be provided in 60 minutes or as soon as new information is available.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, DocumentDB, Azure DevTest Labs, Service Bus, and Event Hub, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified that an automated shutdown of a small number of Compute and Storage scale units occurred in response to an infrastructure monitoring alert. The monitoring alert has been mitigated, and engineers are continuing to undertake a structured restart of the scale units involved. Some impacted customers may already be seeing recovery for their services, the following services have confirmed mitigation: Azure Scheduler and Logic Apps. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, and DocumentDB, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified that an automated shutdown of a small number of Compute and Storage scale units occurred in response to an infrastructure monitoring alert. The monitoring alert has been mitigated, and engineers are continuing to undertake a structured restart of the scale units involved. Some impacted customers may already be seeing recovery for their services. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, and DocumentDB, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified that an automated shutdown of a small number of Compute and Storage scale units occurred in response to a monitoring alert. The monitoring alert has been mitigated, and engineers are continuing to undertake a structured restart of the scale units involved. Some impacted customers may already be seeing recovery for their services. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, and DocumentDB, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified that an automated shutdown of a small number of Compute and Storage scale units occurred in response to a monitoring alert. The alert has been mitigated, and engineers are continuing to undertake a structured restart of the scale units involved. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, and DocumentDB, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified that an automated shutdown of a small number of Compute and Storage scale units occurred in response to a monitoring alert. The alert has been investigated, and engineers are currently undertaking a structured restart of the scale units involved. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, and DocumentDB, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified the underlying cause, and are actively working to mitigate the issue. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, and DocumentDB, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified the underlying cause, and are actively working to mitigate the issue. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, and DocumentDB, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified the underlying cause, and are actively working to mitigate the issue. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Visual Studio Online, and DocumentDB as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers are continuing to investigate, and the next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Virtual Machines, Cloud Services, Storage, SQL Database, and associated services - West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services, Storage, App Service \ Web Apps, Azure IoT Hub, Backup, Site Recovery, Visual Studio Online, and DocumentDB as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers are aware of this issue, and are actively investigating. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Backup, Site Recovery and StorSimple - Multiple regions

An alert for Backup, Site Recovery and StorSimple in Multiple regions is being investigated. More information will be provided as it is known.

Last Update: A few months ago

[Recovery] - Multiple services impacted by underlying Storage incident - East Asia

Engineers have begun mitigation and are seeing some services return to a healthy state including Key Vault, Service Bus, Site Recovery, Azure Backup, and IoT Suite (only in East Asia). Starting at 09:16 UTC on 02 Oct 2016, a subset of customers may be impacted by an issue with a storage scale unit in East Asia. Customers may also experience issues accessing the following services leveraging this scale unit:IoT Hub (only in East Asia): Validating mitigation IoT Hub customers may experience failures with CRUD (Create, Read, Update, Delete) operations.Media Services: Validating recovery: Customer may experience time out.HDInsight: Customers may experience errors when creating new HDI cluster. Existing services are not impacted.Site Recovery: Recovered at 20:00 UTC . Customer may have experienced operation failures.API Management: Customers may experience service management operations errors via API calls or Portal.SQL Database: customers may also experience login failure, or issues with Service Management (Create, Rename, Delete, etc.). Azure SQL Database customers who have configured active geo-replication can minimize downtime by performing a failover to a geo-secondary. Please visit https://aka.ms/sql-business-continuity for more information on these capabilities.Virtual Machines: customers may experience issues accessing their VMs, or may experience a reboot of an affected VM.App Service \ Web Apps: Customer may experience timeouts or 500 errors.Service Bus: Fully mitigated. Customers may have experienced issue accessing their resources in the regions.Event Hub: Customers may experience issues when accessing their resources.Stream Analytics: Customers may experience timeouts when accessing their resources.Managed Cache and Redis Cache: Customers may be unable to access to their services.Azure Backup: A subset of Azure Backup users with vaults in East Asia may encounter operation failures. The next update will be provided as soon as more information is available.

Last Update: A few months ago

[Recovery] - Multiple services impacted by underlying Storage incident - East Asia

Engineers have begun mitigation and are seeing some services return to a healthy state. Starting at 09:16 UTC on 02 Oct 2016, a subset of customers may be impacted by an issue with a storage scale unit in East Asia. Customers may also experience issues accessing the following services leveraging this scale unit:IoT Suite (only in East Asia)Media ServicesHDInsightSite RecoveryAPI ManagementSQL DBVirtual MachinesVirtual NetworkApp Service \ Web AppsService BusEvent HubStream AnalyticsManaged CacheRedis CacheAzure BackupKey VaultSQL customers may also experience login failure, or issues with Service Management (Create, Rename, Delete, etc.). Azure SQL Database customers who have configured active geo-replication can minimize downtime by performing a failover to a geo-secondary. Please visit https://aka.ms/sql-business-continuity for more information on these capabilities. Virtual Machine customers may experience issues accessing their VMs, or may experience a reboot of an affected VM. Site Recovery customers may see degradation with replication performance and timeouts. HDInsight customers may experience the inability to create new clusters, but existing clusters are not impacted. Web Apps customers may experience 503 errors when trying to access their apps. IoT Suite customers may experience failures with CRUD (Create, Read, Update, Delete) operations. Site Recovery, Service Bus and Key Vault have been recovered. The next update will be provided as soon as more information is available.

Last Update: A few months ago

[Recovery] - Multiple services impacted by underlying Storage incident - East Asia

Engineers have begun mitigation and are seeing some services return to a healthy state. Starting at 09:16 UTC on 02 Oct 2016, a subset of customers may be impacted by an issue with a storage scale unit in East Asia. Customers may also experience issues accessing the following services leveraging this scale unit:IoT Hub (only in East Asia)Media ServicesHDInsightSite RecoveryAPI ManagementSQL DBVirtual MachinesVirtual NetworkApp Service \ Web AppsService BusEvent HubStream AnalyticsManaged CacheRedis CacheAzure BackupKey Vault SQL customers may also experience login failure, or issues with Service Management (Create, Rename, Delete, etc.). Azure SQL Database customers who have configured active geo-replication can minimize downtime by performing a failover to a geo-secondary. Please visit https://aka.ms/sql-business-continuity for more information on these capabilities. Virtual Machine customers may experience issues accessing their VMs, or may experience a reboot of an affected VM. Site Recovery customers may see degradation with replication performance and timeouts. HDInsight customers may experience the inability to create new clusters, but existing clusters are not impacted. Web Apps customers may experience 503 errors when trying to access their apps. IoT Hub customers may experience failures with CRUD (Create, Read, Update, Delete) operations. Site Recovery, Service Bus and Key Vault have been recovered. The next update will be provided as soon as more information is available.

Last Update: A few months ago

[Recovery] - Multiple services impacted by underlying Storage incident - East Asia

Engineers have begun mitigation and are seeing some services return to a healthy state. Starting at 09:16 UTC on 02 Oct 2016, a subset of customers may be impacted by an issue with a storage scale unit in East Asia. Customers may also experience issues accessing services leveraging this scale unit, including Media Services, HDInsight, Site Recovery, API Management, SQL DB, Virtual Machines, Virtual Network, and App Service \ Web Apps, Service Bus, Event Hub, Stream Analytics, Managed Cache, Redis Cache, Azure Backup, Key Vault and IoT Hub only in the East Asia region. SQL customers may also experience login failure, or issues with Service Management (Create, Rename, Delete, etc.). Azure SQL Database customers who have configured active geo-replication can minimize downtime by performing a failover to a geo-secondary. Please visit https://aka.ms/sql-business-continuity for more information on these capabilities. Virtual Machine customers may experience issues accessing their VMs, or may experience a reboot of an affected VM. Site Recovery customers may see degradation with replication performance and timeouts. HDInsight customers may experience the inability to create new clusters, but existing clusters are not impacted. Web Apps customers may experience 503 errors when trying to access their apps. IoT Hub customers may experience failures with CRUD (Create, Read, Update, Delete) operations. Service Bus and Key Vault have been recovered. The next update will be provided as soon as more information is available.

Last Update: A few months ago

[Mitigation in progress] - Multiple services impacted by underlying Storage incident - East Asia

Starting at 09:16 UTC on 02 Oct 2016, a subset of customers may be impacted by an issue with a storage scale unit in East Asia. Customers may also experience issues accessing services leveraging this scale unit, including Media Services, HDInsight, Site Recovery, API Management, SQL DB, Virtual Machines, Virtual Network, and App Service \ Web Apps, Service Bus, Event Hub, Stream Analytics, Managed Cache, Redis Cache, Azure Backup, and IoT Hub. SQL customers may also experience login failure, or issues with Service Management (Create, Rename, Delete, etc.). Azure SQL Database customers who have configured active geo-replication can minimize downtime by performing a failover to a geo-secondary. Please visit https://aka.ms/sql-business-continuity for more information on these capabilities. Virtual Machine customers may experience issues accessing their VMs, or may experience a reboot of an affected VM. Site Recovery customers may see degradation with replication performance and timeouts. HDInsight customers may experience the inability to create new clusters, but existing clusters are not impacted. Web Apps customers may experience 503 errors when trying to access their apps. IoT Hub customers may experience failures with CRUD (Create, Read, Update, Delete) operations. Key Vault and Media Services have been fully recovered. Engineers have begun mitigation and are seeing some services return to a healthy state. The next update will be provided as soon as more information is available.

Last Update: A few months ago

Backup - East US - Partial Performance Degradation

Starting at approximately 07:00 UTC on 09 Aug 2016, customers using Azure Backup in East US may experience slow performance or timeout errors. Engineers have identified a software bug from a recent deployment as a potential underlying cause and are currently mitigating the issue. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Backup - East US - Partial Performance Degradation

Starting at approximately 07:00 UTC on 09 Aug 2016, customers using Azure Backup in East US may experience slow performance or timeout errors. Engineers have identified a software bug as a potential underlying cause and currently mitigating the issue. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Backup - East US - Partial Performance Degradation

An alert for Backup in East US is being investigated. More information will be provided as it is known.

Last Update: A few months ago

Backup, Site Recovery and StorSimple - East Asia, East US, North Europe, Southeast Asia, West Europe and West US - Advisory

Starting at 19 MAR, 2016 14:45 UTC Customers using service management functions for Azure Backup, Site Recovery, and StorSimple will be unable to create new instances. There is no impact to existing services or backup operations. Engineers have identified a preliminary root cause and are implementing mitigation actions. Next update will be provided in 60 minutes or as event warrants.

Last Update: A few months ago

Backup, Site Recovery and StorSimple - East Asia, East US, North Europe, Southeast Asia, West Europe and West US - Advisory

An alert for Backup, Site Recovery and StorSimple in East Asia, East US, North Europe, Southeast Asia, West Europe and West US is being investigated. More information will be provided as it is known.

Last Update: A few months ago

Azure Backup - IaaS Discovery Operation Failures

Starting at 04:40 UTC 17 Feb 2016 , customers using Backup may be unable to identify existing IaaS Virtual Machine deployments when performing a backup discovery operation. Other Backup operations are not impacted by this incident. Engineers are continuing to roll out a mitigation and most regions should already see improvement in service .The next update will be provided in 4 hours or as events warrant.

Last Update: A few months ago

Azure Backup - IaaS Discovery Operation Failures

Starting at 04:40 UTC 17 Feb 2016 , customers using Backup may be unable to identify existing IaaS Virtual Machine deployments when performing a backup discovery operation. Other Backup operations are not impacted by this incident. Engineers are currently rolling out a mitigation and some customers should already see improvement in service .The next update will be provided in 4 hours or as events warrant.

Last Update: A few months ago

Azure Backup - IaaS Discovery Operation Failures

Starting at 04:40 UTC 17 Feb 2016 , customers using Backup may be unable to identify existing IaaS Virtual Machine deployments when performing a backup discovery operation. Other Backup operations are not impacted by this incident. Engineers have identified a possible mitigation and are completing testing. The next update will be provided in 2 hours or as events warrant.

Last Update: A few months ago

Azure Backup - IaaS Discovery Operation Failures

Starting at 04:40 UTC 17 Feb 2016, customers using Backup may be unable to identify existing IaaS Virtual Machine deployments when performing a backup discovery operation. Other Backup operations are not impacted by this incident. Engineers have identified a possible root cause and are evaluating mitigation options. The next update will be provided in 2 hours or as events warrant.

Last Update: A few months ago

Azure Backup - IaaS Discovery Operation Failures

Engineers are investigating an issue where Backup customers may be unable to identify existing IaaS Virtual Machine deployments when performing a backup discovery operation. Other Backup operations are not impacted by this incident and engineers are working to understand the root cause of the issue. An update will be provided in 2 hours, or as events warrant.

Last Update: A few months ago

Backup - Multiple Regions - Advisory

An alert for Backup in Australia East, Australia Southeast, Brazil South, Central India, Central US, East Asia, East US, East US 2, Japan East, Japan West, North Central US, North Europe, South Central US, South India, Southeast Asia, West Europe, West India and West US is being investigated. More information will be provided as it is known.

Last Update: A few months ago

Multiple Services - West US - Partial Service Interruption

Starting at approximately 00:45 on 26 Nov 2015 UTC some customers using Key Vault, Logic App, Stream Analytics, Web App, Data Factory, Application Insights, API Management, HD Insight, Managed Cache, Mobile Services, Virtual Machines, RemoteApp, and Backup, may encounter errors or timeouts when attempting to access services. In addition, customers may encounter errors attempting to create or view support tickets through http://portal.azure.com. The underlying Storage issue that was the root cause has been mitigated and customers will begin to see improvements. We are working to validate that all services are healthy. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

Multiple Services - West US - Partial Service Interruption

Starting at approximately 00:45 on 26 Nov 2015 UTC some customers using Key Vault, Logic App, Stream Analytics, Web App, Data Factory, Application Insights, API Management, HD Insight, Managed Cache, Mobile Services, Virtual Machines, and RemoteApp, may encounter errors or timeouts when attempting to access services. In addition, customers may encounter errors attempting to create or view support tickets through http://portal.azure.com. The underlying Storage issue that was the root cause has been mitigated and customers will begin to see improvements. We are working to validate that all services are healthy. The next update will be provided in 60 minutes or as events warrant.

Last Update: A few months ago

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